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Shipping Policy

All items are handcrafted and dispatched from our studio in Hong Kong.

Local Shipping (Hong Kong)

Sent via SF Express (SF Store pickup, smart lockers, or SF Cash on Delivery for commercial/residential addresses). In-stock items are generally shipped within 3 to 5 business days after order confirmation, while pre-order items require approximately 15 to 20 business days for production and dispatch.

International Shipping & Inquiries

For shipping to Taiwan, Macau, or other overseas regions, or for any inquiries, please contact us via Instagram (@made_by_pencilman) or email (info@madebypencilman.com) to confirm shipping fees and arrangements.

Packaging & Safety

Every handmade eyeball, plush, or anatomical heart is carefully packaged and protected to ensure it safely arrives at your Curiosity Cabinet.